Last Amended: January 22, 2023

1. Introduction

Performance Plumbing & Heating is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the information we may collect from you when you visit our website, how we use that information, and the steps we take to protect it. By visiting our website, you accept and consent to the practices described in this Privacy Policy.

2. Information We Collect

When you visit our website, we may collect information about your device and browsing actions, including your IP address, browser type, and the pages you visit. We may also collect information that you voluntarily provide to us, such as your name, email address, and phone number when you fill out a contact form or request a service.

3. Use of Information

We may use the information we collect from you to:

• Improve the functionality of our website
• Respond to your inquiries and provide customer service
• Send promotional materials, such as newsletters and special offers
• Improve the services we provide

4. Sharing of Information

We may share your information with third parties for the purpose of providing our services, such as with subcontractors for the completion of a job, or with marketing partners for promotional purposes. We do not sell or rent your personal information to third parties.

5. Security

We take reasonable measures to protect the security of your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure.

As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

6. Cookies

We use cookies and similar technologies to improve your browsing experience and to personalize the content and advertisements we show you. Cookies are small text files that are placed on your device when you visit our website. They allow us to recognize your device and remember your preferences and settings. You can control the use of cookies through your browser settings.

7. Third-Party Websites

Our website may contain links to other websites that are not operated by us. These links are provided for your convenience and we are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of any website you visit before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 18 and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child under 18 has provided us with personal information, please contact us and we will take steps to delete such information from our records.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time and will post any changes on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of our website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy or our use of your personal information, please contact us at [email protected]